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Frequently Asked Questions

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PRESCRIPTION & HEALTH FUNDS

FRAMES AND LENSES

SHIPPING AND RETURNS

Don’t have your prescription? No worries.

You can get your prescription without leaving your home.

Our free app makes it easier than ever to get your prescription details from your current pair of glasses.

Health Fund Rebates

We’ll give you an itemised receipt so you can claim any eligible rebates.

BUY NOW, PAY LATER

Buy a frame now, and pay interest-free later with Afterpay.

Free Shipping

We cover shipping on every order.

Free Returns

Try your specs for 30 days. Don’t love β€˜em? Send β€˜em back.

Get Help

We’re here to help, ask our opticians anything about your script.

TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1 item added to cart
 
*$10 restocking fee is payable if all items are returned
*Any valid discount or promo code must be used when the order is placed
By continuing with your order, you agree to our  Terms and Conditions